Call 0300 1234 999 to report cruelty or an animal in distress

Our Shop

Our store is located at 19 Churchyard, Hitchin SG5 1HP.

Opening times may vary depending on bank holidays or staffing issues. 

Monday9:00am - 4:30pm
Tuesday9:00am - 4:30pm
Wednesday9:00am - 4:30pm
Thursday10:00am - 4:00pm
Friday9:00am - 4:30pm
Saturday9:00am - 4:30pm
Sunday10:00am - 4:00pm

You can also check out our eBay for charity items

Our ability to help local animals is supported by our charity shop in Hitchin.

We have a small friendly team lead by Claire our Store Manager and supported by our wonderful shop volunteers, who sell a variety of items from clothing to brick a brac to toys all in the aid of supporting our animal work.

So come along and see what we have to tempt you, everyone (including animals) are welcome.


We are always after good quality donations and accept a bag per customer except on Fridays where there is no limit on how many bags you can bring along. We run a Gift Aid programme on any donations meaning we can claim back an extra 25% off the government (as long as you are a UK tax payer) which goes a long way in making a real difference to the work we can do! Ask in store when dropping off your donations or read our leaflet on Gift Aid.

Shop Volunteers

We are always looking for shop volunteers so if you have just a few hours or a few days to spare each week please download and complete our shop volunteer application form and either email it to post to us or drop off at the shop. Alternatively get in touch via our contact page or pop into the shop for further details.


Charity Shop Assistant details