Call 0300 1234 999 to report cruelty or an animal in distress

ALL queries related to neglect, sick or injured animals must be reported to the National RSPCA helpline on 0300 1234 999. 

Contact RSPCA Herts East Branch

Office Opening Hours

Monday10am - 4pm
Tuesday10am - 4pm
Wednesday10am - 4pm
Thursday10am - 4pm
Friday10am - 4pm

Our Shop

Our ability to help local animals is supported by our charity shop located at 19 Churchyard, Hitchin SG5 1HP. You can also check out our eBay for charity items

Areas we cover


Our staff work hard to provide the best service they possibly can in sometimes very difficult circumstances. We welcome feedback as it helps us to develop as a charity, giving us the chance to monitor and improve our services. Complaints are logged at RSPCA Head Office and handled inline with the national complaints procedure. They are forwarded to the Regional Operations Managers responsible, who review them before allocating an appropriate person to conduct an investigation. This may be a Branch Support Specialist or a representative from the branch.

Click Here to find out more on how to raise a complaint.